Find answers to common questions about our products, shipping, returns, and more.
How loud is the ring?+
Loud enough to hear in a typical room or inside a bag/wallet. Use the chime for nearby finding; use the map for farther distances.
Does it work with my phone?+
Yes. It works natively with Apple Find My (iPhone/iPad/Mac) and Android Find My Device. No extra app needed.
How long does shipping take?+
Free standard shipping is available worldwide. Estimated delivery time: 7–21 business days, depending on your location.
Express shipping options are available at checkout for an additional cost.
What is your return policy?+
We want you to feel confident shopping with us. Here’s how we handle returns: All returns are accepted if the product is in original packaging or faulty within 30 days of purchase.
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